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How it works

Key Features

WATER DELIVERY

How to set up your cooler

Technical Information

HYDROCARE

INSTALLATION & MAINTENANCE

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HydroCare™

Introducing HydroCare™

The Water Cooler Company is an official partner of Zip Water. This means we can provide you with Zip’s HydroCare service plan, leaving you to enjoy your Zip HydroTap for many years to come. The comprehensive HydroCare service plan includes an annual service and inspection, filter changes, system sanitisation and unlimited call-outs with onsite parts and labour.

Peak Performance

HydroCare™ is a key part of Zip product ownership to ensure your HydroTap product maintains its performance through its life. HydroCare™ will ensure the product’s longevity, as well as crystal clear and pure tasting water for its lifetime - offering you complete peace of mind.

What’s included in HydroCare™?

Fully Inclusive Care

HydroCare™ provides all everything your HydroTap needs to continue operating optimally.
This hassle-free service allows you to enjoy continuously great tasting water, year after year.
Includes: regular filter changes, sanitisation, and parts and labour will ensure your to ensure your tap continues to deliver premium filtered water.

Expert Engineers

Rest assured that your Zip HydroTap will be serviced and maintained by one of Zip’s directly employed engineers.
With a team of over 90 dedicated field service operatives – at least one in every county across the UK – call-outs are quick and easy to organise.
With 70 years of innovation and expertise behind Zip, why not leave the maintenance and service to those who know it best.

Pure Tasting Water

Regular filter changes, sanitisation and planned services will ensure your Zip product continues to deliver pure tasting filtered water.
HydroCare™ maintains Zip’s world-class MicroPurity filtration system, producing crystal clear water, free from odours and contamination.
Zip’s premium filters combine carbon and sediment blocks into one cartridge, offering 25 times more effective filtration than a standard water filter jug.

Why choose HydroCare™?

Save money

HydroCare™ saves you money with every service while ensuring your product maintains its performance throughout its life.

Tailored & flexible

Services are pre-scheduled to suit your schedule. No matter what your water condition or usage, our HydroCare™ package is designed with this in mind.

Hygienic

Designed to clean your system from harmful germs, bacteria and pathogens to ensure your product remains operating at peak performance.

Limescale Management

If your product is in a hard water area, we can provide the additional benefit of dedicated limescale management to help ensure build-up is minimised in your HydroTap.

Peace of mind

Because you don't want to worry about essential servicing and filter changes, Zip HydroCare™ has it all covered. No matter what usage capacity or water condition, we can provide the right plan.